Most users of DAQFactory are able to make rapid progress in creating their applications without any assistance. However, when assistance is needed, they always appreciate the top notch support we offer.

First is the strong community. With well over 20,000 DAQFactory licenses sold, there is a large group of people with experience using DAQFactory. The AzeoTech forum brings these people together to allow everyone to learn from each other. DAQFactory users come from a wide variety of backgrounds as well, giving each other new perspectives and new ideas on how to achieve common goals.

Second is AzeoTech support. We don't farm out our support. We don't hire people to simply read from the manual. Our support is provided by people involved with DAQFactory development that know the inner workings of DAQFactory. Our support techs have extensive experience in data acquisition, process control and programming. We don't work normal business hours and then ignore support requests. We know that factories don't close at 5pm and sometime you need support on Sunday. We also know that Sunday for us is Monday in much of the world, and Thanksgiving and the Fourth of July are only celebrated in the United States. So we constantly monitor our emails and forum posts and do our best to give timely help, even after hours and on weekends and holidays.

If you don't believe us, take a look at many of the forum posts and our testimonials. Our customers will tell you.